Frequently Asked Questions
Everything you need to know about our fragrance and beauty collections.
What is the source of your fragrance ingredients?
Our scents are inspired by the heritage and landscape of Korea, using premium ingredients that meet rigorous international safety standards while remaining vegan and cruelty-free.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. We also offer expedited shipping options at checkout for faster delivery.
What is your return policy?
We offer a 30-day return policy for unopened and unused products. For fragrances, we recommend trying the included sample vial before opening the full-size bottle to ensure it is the right scent for you.
Are your products safe for sensitive skin?
Yes, our skincare and fragrance formulations are dermatologically tested. However, we always recommend performing a patch test on a small area of skin before full application.
Do you offer international shipping?
Currently, we ship to a select number of international destinations. Please check our shipping page for a full list of available countries and associated customs fees.
How can I track my order?
Once your order has shipped, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery progress.